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As one of the nation’s largest and most experienced casino gaming companies, Boyd Gaming is committed to promoting responsible gaming in our operations and our marketing efforts, and to helping provide assistance to those who need help.
Boyd Gaming has implemented a Responsible Gaming and Marketing Policy, which applies to all of our properties nationwide. The company is committed to reviewing this Policy regularly to determine if any revisions, updates or improvements are necessary. For more information on Responsible Gaming at Boyd, visit BoydGaming.com/responsible-gaming.
Boyd Gaming has implemented a Responsible Gaming and Marketing Policy, which applies to all of our properties nationwide. The company is committed to reviewing this Policy regularly to determine if any revisions, updates or improvements are necessary. For more information on Responsible Gaming at Boyd, visit BoydGaming.com/responsible-gaming.
Responsible Gaming at Boyd
Nationwide Financial Support
Boyd Gaming provides annual financial support to the National Council on Problem Gambling, as well as its state-level affiliate organizations nationwide, which provide critical assistance to those who are unable to gamble responsibly.
Protecting Minors
We strictly prohibit marketing and advertising that is directed toward or features underage persons, and will not advertise or market in locations where a majority of the audience is expected to be below the legal gambling age. We post prominent signage throughout our properties stating the legal age for gambling. In addition, we provide regular training to our team members on how to identify and prevent underage persons from gambling, consuming alcoholic beverages or loitering in gaming areas.
Public Awareness
We go beyond legal and regulatory requirements to raise awareness of problem gambling, with prominent signage throughout our casino floors. We are also active participants in Responsible Gaming Education Month, an industry-wide event to promote responsible gaming practices to the public, our customers and our team members.
Supporting Research
In the mid-1990s, Boyd led the gaming industry in providing the first financial support toward the founding of the International Center for Responsible Gaming (ICRG), which supports high-quality scientific research and evidence-based educational programming on gambling disorder and responsible gaming. Our support of the ICRG's mission continues to this day, the company has contributed $180,000 to fund a groundbreaking study on how problem gambling manifests in online casinos and sports books..
Responsible Advertising and Marketing
All Boyd Gaming advertising, marketing and public relations activities shall be conducted in accordance with decency, dignity and generally accepted standards of good taste. Our advertising will not claim that gambling will lead to social, financial or personal success. Additionally, all Boyd print, television, radio, billboard and/or digital advertisements include information on problem gambling helplines available in our jurisdictions.
Responsible Alcohol Service
We promote responsible consumption of alcoholic beverages, and recognize the harm that can result from overconsumption. We will not knowingly serve alcoholic beverages to minors, or to persons who are visibly intoxicated, and we will make diligent efforts to prevent visibly intoxicated persons from gambling. Additionally, we provide annual training to appropriate team members on our responsible alcoholic beverage service policy.
Responsible Online & Mobile Gaming
We are committed to promoting responsible gaming both in our traditional and digital operations. In keeping with that commitment, Boyd Interactive has implemented a set of protocols and tools designed to promote responsible gaming in our online casinos, including our business-to-business (B2B) and business-to-consumer (B2C) operations.
- Customer accounts are monitored for potentially problematic play, with weekly reports sent to Boyd Interactive (or the B2B casino partner).
- Proactive, leveled follow-ups are conducted with at-risk players to review responsible gaming tools and practices for self-limiting play.
- Our players have the option to self-set limits on their deposits, wager amounts, loss amounts and duration of time spent gambling.
- We give players the option to cut off their access to our online casinos, either temporarily or permanently.
- We strictly prohibit marketing to customers who have self-excluded from site access and/or marketing communications.
- We have implemented an integrated player exclusion management program that allows us to receive and comply with player exclusion requirements from multiple jurisdictions.
- We have a dedicated player protection page listing problem gambling help resources.
- Boyd Interactive is committed to continuous improvement of our responsible gaming messaging and support interactions for players when contacting player services.
